SHIPPING & RETURNS
I aim to be as plastic free as possible and use recycled Kraft paper and biodegradable packing material to ship all wares and paintings.
All wares and paintings are shipped via USPS Priority and USPS International standard. All ready to ship pieces are mailed on Thursdays and take 3-5 business days with in the US. Priority mail includes tracking and $50 insurance.
Return & Exchange Policy
Please be sure your address is correct when ordering as Cobb Hoelzer Creative, LLC will not be held responsible for items lost in the mail.
Although every effort is made to prevent damage during shipping it occasionally occurs. If your piece arrives damaged please notify me via email within 48 hours of delivery including a picture of the item & box. Due to the expiration of insurance claims we must be notified within the 48 hour time frame. Shipping cost will not be refunded however replacements and/or refunds of goods will be determined on an individual basis.